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NBC Bay Area Responds to an Alameda man whose bank owed him money, but wouldn't pay. Consumer Investigator Chris Chmura reports. [Read More]
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A Bay Area couple said they never received a $4,300 refund check the IRS owed them from their 2015 tax return. The IRS insisted it... [Read More]
NBC Bay Area Responds to a woman in Marin who couldn't get a retail giant to honor its return policy. Consumer Investigator Chris Chmura reports. [Read More]
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Home prices aren't the only thing in California that make our cost of living so high. We have other taxes and debt that you won't... [Read More]
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NBC Bay Area Responds to a man who says his new Macbook didn't perform as advertised. The battery only lasted a few hours. After trying... [Read More]
NBC Bay Area Responds to a Gilroy man who had a nearly $2,000 dental problem and he needed our Responds team to help out. Consumer... [Read More]
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NBC Bay Area Responds to a Saratoga man who lost more than 200,000 hotel points with little explanation. Consumer Investigator Chris Chmura reports. [Read More]
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Following the wildfire outbreak, thousands of people are now filling insurance claims, which can be complex. Our Consumer Investigator Chris Chmura is answering your questions. [Read More]
NBC Bay Area Responds to a San Jose woman who lost a pricey personal item because she left it inside a rental car that was... [Read More]
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NBC Bay Area responds to a North Bay man who is told he's no longer covered for a repair under his Dodge Ram's lifetime powertrain... [Read More]
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NBC Bay Area responds to a San Jose man who had serious problems with a brand new Jeep. So, the dealer replaced it. Done deal,... [Read More]
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NBC Bay Area Responds to many cases that hinge on consumers' social security numbers. With the recent Equifax breach, there's even more attention focused on... [Read More]
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NBC Bay Area Responds to a woman in Livermore whose costly appliance sat broken for nearly two months even though it was protected under warranty.... [Read More]
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NBC Bay Area Responds to a Los Gatos veteran who says a cellphone company sold him one thing, but billed him for something else. Consumer... [Read More]
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NBC Bay Area Responds to a Morgan Hill couple who feared they would be forced to move because they have assistance animals. They asked our... [Read More]
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Now that the hurricanes have passed through Texas and Florida, many people living in the devastated areas are feeling another blow -- this one not... [Read More]
NBC Bay Area Responds has tackled several cases involving problems with concert and sports tickets. Consumer Investigator Chris Chmura has a savvy piece of advice... [Read More]
NBC Bay Area Responds to a veteran who has owed $9,000, but couldn't collect it. Consumer Investigator Chris Chmura helped her out and is here... [Read More]
NBC Bay Areas Consumer Investigator Chris Chmura answers some of the more common work-related questions. [Read More]
NBC Bay Area Responds to a Campbell man who says UPS damaged a family heirloom, but wouldn't own up to it. Consumer Investigator Chris Chmura... [Read More]
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