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When Lisa Chiarello's Sandals vacation is ruined by construction noise, the resort offers two ''free'' nights. Is she entitled to more? [Read More]
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My wife and I are booked on a confirmed, prepaid Holland America Antarctic cruise from Chile to Buenos Aires in December, which was advertised as... [Read More]
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With next year's travel season just around the corner, travelers and experts are assessing the 2018 travel landscape. [Read More]
When Lisa Chiarello's Sandals vacation is ruined by construction noise, the resort offers two "free" nights. Is she entitled to more? [Read More]
If it seems as if airlines are getting away with more passenger-unfriendly behavior, maybe it's because they are. [Read More]
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When the Comfort Inn double-charges a traveler, a finger-pointing game ensues with the hotel blaming Orbitz, Orbitz blaming Comfort Inn -- and a guest left... [Read More]
For some, it's upsetting to see people who haven't paid the TSA a dime getting through security faster than Precheck travelers, who went through a... [Read More]
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Q: My husband and I recently stayed at the Grand Palladium Bavaro Suites in Punta Cana, Dominican Republic. While we were there, we were invited... [Read More]
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No single consumer purchase causes more headaches, more irritation and leads to more buyer's remorse than a car purchase. Nothing even comes close to it.... [Read More]
Why is the Comfort Inn charging Lora Crumb for two rooms when she's the only guest? And why isn't Orbitz, her online travel agency, helping... [Read More]
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Hotels try to convince travelers to skip travel agents and comparison booking sites. [Read More]
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When a traveler cancels a British Airways flight within 24 hours of booking it, he assumes he'll have the money soon. Months later, he's still... [Read More]
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Critics say that the agency could have done more and acted faster to help consumers. [Read More]
When Ahmed Abdulrahim cancels a flight within 24 hours of booking it, he assumes he'll have the money soon. Months later, he's still waiting. Can... [Read More]
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This year's trend is to downsize and go multipurpose. [Read More]
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After a difficult relocation from Georgia to Pennsylvania, Lori Nelson's moving company won't deliver her belongings. What can she do to shake things loose?Question: I... [Read More]
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David Mitroff's favorite restaurants in New York and San Francisco now quietly add an 18 percent tip to his final bill — before he even... [Read More]
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A traveler buys a membership to Palladium Hotels & Resorts' vacation club, but almost immediately regrets her decision. Why won't the company refund her... [Read More]
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A recent U.S. Government Accountability Office report revealed that domestic air carriers collected $7.1 billion in revenue from checked-bag and changed-reservations fees last year. The... [Read More]
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When Ahmed Abdulrahim cancels a flight within 24 hours of booking it, he assumes he'll have the money soon. Months later, he's still waiting. [Read More]
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